Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

All content appearing on this Web site is the property of:

PRO AMERICA PREMIUM TOOLS
4265 Puente Ave.,
Baldwin Park, CA 91706

Copyright © 2014-2019 PRO AMERICA PREMIUM TOOLS. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice:
Copyright © 2014-2019 PRO AMERICA PREMIUM TOOLS. All rights reserved

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. PRO AMERICA PREMIUM TOOLS and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if PRO AMERICA PREMIUM TOOLS believes that customer conduct violates applicable law or is harmful to the interests of PRO AMERICA PREMIUM TOOLS and its subsidiaries.

PRO AMERICA PREMIUM TOOLS use of personal information that you may submit to
PRO AMERICA PREMIUM TOOLS through this Web site is governed by the
PRO AMERICA PREMIUM TOOLS Privacy Policy.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

At this time, PRO AMERICA PREMIUM TOOLS ships merchandise to locations within the United States and U.S. territories, not including Alaska, Hawaii, Puerto Rico, Guam. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Orders are typically shipped within 5 business days, and standard Ground Shipping orders arrive in 7 to 10 business days. You will be emailed a tracking number once your order has been shipped, allowing you to track your package progress and obtain a scheduled delivery date.

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). PRO AMERICA PREMIUM TOOLS reserves the right to change its payment procedures at any time without prior notice to you.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
This guarantee does not apply if inspection shows that the tool has been worn out from use, or has been abused by hammering, or if design has been changed by grinding or heating.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you return merchandise that originally qualified for free shipping, you will be credited the purchase price less the shipping costs that were incurred on the original shipment. Items returned after 30 days will be subject to a 25% restocking charge. Special order items that are not listed on our website, will not be returnable.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

To return your product, you should mail your product to: 4265 Puente Ave., Baldwin Park, CA 91706 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Business Hours: 8:30 am - 5:00 pm (Pacific Standard)

Tel. - (626) 338-7300

Fax - (626) 962-2771