We are committed to delivering your orders quickly and securely.

1. Processing & Shipping Times
Orders are processed within 1-2 business days (excluding weekends/holidays).

Estimated shipping times:
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Express Shipping: 1-2 business days

2. Shipping Costs & Free Shipping
Shipping costs vary based on location and weight.
Free shipping is available for orders over $100 (domestic only).

3. International Shipping
We ship worldwide, but customs duties and import taxes are the responsibility of the customer.
Delivery times may vary depending on customs processing.

4. Order Tracking
Once your order ships, you will receive a tracking number via email.
If your package is delayed or lost, contact support@proamericatools.com for assistance.

5. Damaged or Lost Packages
If your order arrives damaged, please report it within 48 hours with photos.
If your package is lost in transit, we will investigate and provide a replacement or refund.