Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    PRO AMERICA PREMIUM TOOLS
    4265 Puente Ave.,
    Baldwin Park, CA 91706

    Copyright © 2014-2017 PRO AMERICA PREMIUM TOOLS. All rights reserved. As a user, you are
    authorized only to view, copy, print, and distribute documents on this Web site so long as
    (1) the document is used for informational purposes only, and (2) any copy of the document
    (or portion thereof) includes the following copyright notice:
    Copyright © 2014-2017 PRO AMERICA PREMIUM TOOLS. All rights reserved.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which
    must be observed and followed. Information on this site may contain technical inaccuracies or
    typographical errors. Information, including product pricing and availability, may be changed or
    updated without notice. PRO AMERICA PREMIUM TOOLS and its subsidiaries reserve the right to
    refuse service, terminate accounts, and/or cancel orders in its discretion, including, without
    limitation, if PRO AMERICA PREMIUM TOOLS believes that customer conduct violates applicable
    law or is harmful to the interests of PRO AMERICA PREMIUM TOOLS and its subsidiaries.



  • Privacy Policy
  • PRO AMERICA PREMIUM TOOLS use of personal information that you may submit to
    PRO AMERICA PREMIUM TOOLS through this Web site is governed by the
    PRO AMERICA PREMIUM TOOLS Privacy Policy.

    We are the sole owners of the information collected on this site. We only have access to/collect
    information that you voluntarily give us via email or other direct contact from you. We will not
    sell or rent this information to anyone.

    We will use your information to respond to you, regarding the reason you contacted us. We will
    not share your information with any third party outside of our organization, other than as
    necessary to fulfill your request, e.g. to ship an order.




  • Shipping & Delivery
  • At this time, PRO AMERICA PREMIUM TOOLS ships merchandise to locations within the United
    States and U.S. territories, not including Alaska, Hawaii, Puerto Rico, Guam. The risk of loss
    and title for all merchandise ordered on this Web site pass to you when the merchandise is
    delivered to the shipping carrier.

    Orders are typically shipped within 5 business days, and standard Ground Shipping orders arrive
    in 7 to 10 business days. You will be emailed a tracking number once your order has been shipped,
    allowing you to track your package progress and obtain a scheduled delivery date.



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link
    to Payment Options). PRO AMERICA PREMIUM TOOLS reserves the right to change its payment
    procedures at any time without prior notice to you.

    Returns
    Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer 
    you a refund or exchange.
    To be eligible for a return, your item must be unused and in the same condition that you received it. 
    It must also be in the original packaging.
    This guarantee does not apply if inspection shows that the tool has been worn out from use, or has 
    been abused by hammering, or if design has been changed by grinding or heating.
    Refunds (if applicable)
    Once your return is received and inspected, we will send you an email to notify you that we have 
    received your returned item. We will also notify you of the approval or rejection of your refund.
    If you return merchandise that originally qualified for free shipping, you will be credited the purchase 
    price less the shipping costs that were incurred on the original shipment. Items returned after 30 days
    will be subject to a 25% restocking charge. Special order items that are not listed on our website, will
    not be returnable. 
    If you are approved, then your refund will be processed, and a credit will automatically be applied to
    your credit card or original method of payment.
    Shipping
    To return your product, you should mail your product to: 4265 Puente Ave., Baldwin Park, CA 91706
    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs
    are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your
    refund.


  • Store Hours
  • Busness Hours: 8:30 am - 5:00 pm (Pacific Standard)

    Tel. -  626-338-7300

    Fax - 626-962-2771